REFUND POLICY

At Motion, we take pride in offering authentic, high-quality sneakers through a trusted reselling platform. Due to the nature of the resale market and the limited availability of our inventory, all sales are final.

NO RETURNS OR EXCHANGES

We do not accept returns or exchanges for any reason, including sizing issues or change of mind. Please be sure to double-check your size and product details before completing your purchase.

ORDER ISSUES AND DAMAGES

If there is a problem with your order (such as receiving the wrong item or a product that arrives damaged), please contact us within 48 hours of delivery at motion.lisbon@gmail.com, We will do our best to resolve the issue quickly and fairly.

AUTHENTICITY GUARANTEE

Every item sold on our site is 100% authentic and verified by our in-house experts. If you believe there is an issue with the authenticity of a product, please reach out with your concerns immediately.

CANCELLATIONS

Once an order is placed, it cannot be canceled. Our fulfillment process begins quickly to ensure fast shipping times.